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Cibervoluntarios (Cybervolunteers)

We are social change agents conscious of the power of new technologies to bring about this change and empower people - born in 2001 Cybervolunteers Foundation had been pioneers in the creation of concept of cybervolunteer, not only in Spain, but also at international level.

Laureate of the 2nd edition of the   


Despite the increasing level of civilization, many people still remain excluded from information society. Using new technologies, ‘Cibervoluntarious’ project helps them to empower themselves and increase their capacities and opportunities within their environment. All people have the same opportunity to access, learn and use new technologies to overcome the digital divide, eliminate social gaps and promote the knowledge society. 


The Cybervolunteers Foundation uses technologies from a social perspective and contributes to the elimination of other gaps through awareness, information and training online, onsite and a mix of both, satisfying the needs of each individual or social group which they work with. To reach it, they conform and adapt a variety of applications, tools and technology contents for all the needs of excluded people may have!

Website: www.cibervoluntarios.org


Who are the e-volunteers taking part in the project? How did you start the cooperation with them?

We can say that most of the almost 1,500 cybervolunteers in our database, spread through Spain and most of the countries or Latin America are or have been e-volunteers at least once. The Foundation promotes its projects in several way (website, social networks, attending forums, conferences and symposiums related to volunteering and social issues....), and do also specific actions for cybervolunteers recruiting. Once they register through our website, we start the process of training and collaboration.

How many e-volunteers are involved in the project?

As stated in the previous point, can say that most of the almost 1,500 cybervolunteers in our database, spread through Spain and most of the countries or Latin America are or have been e-volunteers at least once.

How do you verify the e-volunteers competences before you start the cooperation with them?

When registering, we ask them a few questions to know how related is that person to technology and volunteering, which is what our project is for. We also speak to them to increase and clarify the information given. Once this is done, they need to go through a training in which they learn about technological volunteering, e-volunteering and other necessary skills and competences to carry out the activities. This way we make sure that all of them have at least the same information and skills to start with.

How do you ensure the safety and the quality of the e-volunteers work?

In the training given to new cybervolunteers registering with us, there are some safety guidelines that volunteers must take into account before committing to collaborate with us, and when developing activities. Regarding the quality, although the materials are made in a collaborative basis, they are all reviewed by our pedagogues. We also make cualitative studies to specific groups of beneficiaries (Focus Group), to value the quality of the training given by the cybervolunteers, and how that training has really affected the life of the beneficiaries. We might also act as observers of a specific training, even if it is online (multi-videoconference).